Links to lessons
- Lesson 1 - The Interview
- Lesson 2 - The Interruption
- Lesson 3 - The Crisis
- Lesson 4 - Introductions
- Lesson 5 - Polite requests
- Lesson 6 - Offering to help
- Lesson 7 - Apologising
- Lesson 8 - Giving praise
- Lesson 9 - Checking information
- Lesson 10 - Disagreeing
How to say sorry.
This section is more advanced
There are many ways of saying sorry in English. Perhaps too many?
You can download a transcript and some questions for this
Listen to the recording. You may find it difficult, so play back as many times as you wish before looking at the transcript.
Here are some of the words and phrases you will hear:
That's totally unacceptable. I'm really sorry to hear that. That must have been very inconvenient. We will sort this out. It won't happen again
Here are some questions about the program.
Say the answers to yourself and then
click on the question to see my answer.